The ice produced by the cube ice making machine is particularly thick, which may be caused by the following reasons:

Firstly, the water temperature is too low. When the cube ice maker is working, the water in the tank should have a certain temperature range to freeze normally. If the water temperature is too low, it will cause the crystallization rate of ice to accelerate, resulting in the formation of thicker ice blocks. Therefore, before using a cube ice maker, we should ensure that the water temperature is appropriate and avoid being too low or too high.
Secondly, there is a malfunction in the refrigeration system. The refrigeration system of a cube ice maker includes core components such as a compressor, condenser, and evaporator. If any of these components fail, it will cause the ice maker to fail to cool down properly, resulting in thicker ice cubes. At this point, we need to inspect and repair the refrigeration system to ensure its normal operation.
Thirdly, the water flow is not smooth. During the operation of the cube ice maker, the water in the water tank needs to flow into the freezer through a water pipe and then freeze on the evaporator. If the water flow is obstructed or not smooth, it will cause the ice cubes to thicken. This may be caused by blockage of water pipes or failure of water pumps. The solution is to clean the water tank and pipes to ensure smooth water flow.
Fourthly, improper operation. Sometimes the ice produced by the cube ice making machine is particularly thick due to some problems that occurred during our operation. For example, we may inject too much water into the water tank or not remove ice cubes for a long time, causing the ice cubes to continuously thicken. To avoid this situation, we need to operate the cube ice maker correctly according to the user manual and promptly remove the ice.